Terms & Conditions

Taxes

6% state sales tax will be collected on all shipments to a South Carolina address, unless a valid resale certificate is on file. All items picked up in person at Palmetto Restorations are subject to SC sales tax, regardless of the residence of the customer.

Freight

Unless otherwise required, specified or agreed to, all goods will be shipped by UPS Ground, pre-paid and added to the invoice. The customer must specify alternate shipping (e.g., Next Day Air, UPS Red, Blue, etc.), at time of order. Shipping charges determined at the time of order are estimates only and may be adjusted up or down if required. Shipping charges include a small handling fee to pay for supplies and labor. Shipping charges are not refundable.

International orders may require additional handling charges for customs paperwork and other overhead costs. Credit cards for international orders will be accepted at Palmetto Restoration's discretion for small items. More expensive items may be paid for with a bank wire transfer, prior to shipment of goods. Any Bank Charges for receipt of wire transfers will be added to the invoice. Customers are responsible for any duty or tariffs imposed by your local government agency. Carriers, such as UPS, may charge the customer for border brokerage fees. We will let you know your shipping options and make recommendations based on our experience and your deadline.

Insurance

Domestic shipments worth more than $100 will be insured.

Sales Conditions

Prices and product availability are subject to change. Please verify prices and availability prior to ordering. By placing an order you agree to be bound by these Terms and Conditions.

Freight Damage

Any and all damage claims must be made with the responsible carrier. Claims must be made by you the customer, as Palmetto Restorations cannot initiate claims on your behalf.

Returns

To return goods for refund or credit, please contact Palmetto Restorations to obtain an RMA (Return Materials Authorization) number. Any item(s) received without an RMA, may be refused. All returned goods must be in their original packaging. All items must be properly wrapped and packed for shipment to avoid damage. With the exception of returns that are the result of our error, shipping costs for returned items are the responsibility of the buyer. Returned items must be received by Palmetto Restorations within 30 days of your original receipt of the order.

All goods must be returned freight pre-paid and insured. To obtain full credit, returned goods and original packaging must be unused and in new condition. For example, product boxes covered with greasy handprints are not returnable.

All returned items (other than returns caused by our error) are subject to a re-stocking fee of 20% or a minimum of $25.

Disclaimer of Warranty / Limitation of Liability

PALMETTO RESTORATIONS MAKES NO EXPRESS OR IMPLIED WARRANTIES, WHETHER ORAL OR WRITTEN, WHETHER TRUE OR UNTRUE AND REGARDLESS OF SOURCE, TO ANY PURCHASER(S), HIS/HER/THEIR BUYER(S) AND/OR ULTIMATE USER(S) OF THE PARTS. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY AND EFFECTIVELY DISCLAIMED AND SUCH DISCLAIMER IS ALSO HEREBY ACKNOWLEDGED BY THE PURCHASER(S), HIS/HER/THEIR BUYER(S) AND/OR ULTIMATE USER(S) RATHER, THE PURCHASER(S), HIS/HER/THEIR BUYER(S) AND/OR ULTIMATE USER(S) EXPRESSLY AND IMPLIEDLY AFFIRM THAT HE/SHE/THEY ARE RELYING UPON HIS/HER/THEIR OWN SKILL AND JUDGMENT IN SELECTING AND PURCHASING THE COMPONENTS CONTAINED HEREIN AS SUITABLE FOR HIS/HER/THEIR INTENDED USE.

The purchaser(s), his/her/their buyer(s) and/or the ultimate user(s) understand and agree that no officer, director, employee, agent, salesman, representative, distributor, or other affiliate of Palmetto Restorations has any authority to make any statement or representation contrary to the terms set forth hereinabove. Any such statement or representation is hereby effectively disavowed.

Changes to Terms and Conditions

Palmetto Restorations reserves the right to change these Terms and Conditions at any time without prior notice, and purchaser's continued purchase of parts constitutes acceptance of those changes.